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Privacy & Data Protection Statement
Privacy and Data Protection Policy
KatCanDo Frimley Appeal For Cancer Patients Charity is committed to protecting your privacy. This policy explains how we collect and use the personal information you provide to us.
By using our website, any of our services, or providing us with any personal information we will assume you are agreeing to your information being used and disclosed in the ways described in this policy unless your indicate otherwise.
- Who we are?
KatCanDo Frimley Appeal For Cancer Patients Charity raises money to enable us to purchase equipment and services in the treatment of cancer patients requested by cancer professionals from facilities in North East Hampshire and South West Surrey
KatCanDo Frimley Appeal For Cancer Patients Charity is registered as a charity in England and Wales (registered charity number 1106566).
- Data Protection Act
In carrying out our day to day activities we process and store personal information relating to our supporters and we are therefore required to adhere to the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) of the EU.
We take our responsibilities under this act very seriously and we ensure the personal information we obtain is held, used, transferred and otherwise processed in accordance with these Acts and all other applicable data protection laws and regulations including, but not limited to, the Privacy and Electronic Communication Regulations
- What personal information do we collect?
Personal information is information that can be used to identify you. It can include your name, and email address (for our ‘Friends Of KatCanDo’) and in addition for 100 Club members only name, email address, postal address, telephone number, mobile telephone number, and bank account details. At fund raising events we may ask if you are a UK tax payer so that we can claim Gift Aid (please rest assured we do not collect information about your actual tax payments, just whether you are a tax payer). We collect personal information about you when, you make a donation to us, register for a sponsored event, or engage with our social media.
We do not collect “sensitive personal information” about you.
- Credit, Debit card payment information
We do not store your credit or debit card details at all, following the completion of your transaction. All card details and validation codes are securely destroyed once the payment or donation has been processed. If we receive an e-mail containing any credit or debit card details, it will be immediately deleted, no payment will be taken and you will be notified about this.
- Why do we collect and how do we use your information?
We may collect your personal information for a number of reasons, such as:
- to provide you with the services, or information you have requested;
- to process any donation(s) we may receive from you;
- to provide you with information about our work or our activities, that you have asked to receive;
- for administration purposes e.g. we may contact you about an event you have expressed an interest;
- where it is required or authorised by law;
To comply with our obligations as a charity, we must take reasonable and appropriate steps to know who our donors are, particularly where significant sums are being donated. This means that we may conduct research, including accessing information which is already publicly available, on prospective donors, partners or volunteers to ensure it would be right for us to accept support whether that is from an individual or organisation. This will help to give assurance that the donation is not from an inappropriate source and to safeguard our reputation. This does not mean that we will question every donation, nor that we will research lots of personal and other details about every donor. Any information we do collect for this purpose will only consist of what is necessary for us to meet these requirements and will be processed in line with your rights..
- Information sharing and disclosure
We will not sell or swap your information with any third party.
We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation.
We do not share your information for any other purposes.
- The accuracy of your information
We aim to ensure that all information we hold about you is accurate and, where necessary, kept up to date. If any of the information we hold about you is inaccurate and either you advise us or we become otherwise aware, we will ensure it is amended and updated as soon as possible.
- Under 16s
If you are aged 16 or under, and would like to participate in an event, make a donation or get involved with us, please make sure that you have your parent/guardian’s permission before giving us your personal information. When we collect information about a child or young person, we will make it clear as to the reasons for collecting this information and how it will be used.
- Vulnerable circumstances policy
We recognise the importance of protecting our vulnerable supporters and follow the guidance issued by the Institute of Fundraising on treating donors fairly. We believe this helps to support our staff and fundraisers who come into contact with supporters in providing high quality customer care, ensuring anyone donating to the charity is in a position to make a free and informed decision.
- Storing your information
Information for ‘Friends Of KatCanDo’ is stored through a third party, Mail Chimp, and not shared with any other organisation. KatCanDo does not store this information.
Information for 100 Club Members is passed to member’s banks and copies of this information are stored securely for administrative processes only and not stored electronically.
We will keep your information for as long as required to enable us to operate our services but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations and tax and accounting rules when determining how long we should retain your information. When we no longer need to retain your information we will ensure it is securely disposed of, at the appropriate time.
- Our website
KatCanDo Frimley Appeal For Cancer Patients website uses “cookies” to monitor the usage of our website. We use Google Analytics for our web analytics.
With cookies, the information we collect and share is anonymous and does not personally identify you. It does not contain your name, address, telephone number, or email address.
What is a cookie? A cookie is a small file of letters and numbers that we may put on your computer or mobile device when you access our website. These cookies allow us to distinguish you from other users of the website helping us to provide you with a good experience when you browse our website and also allow us to improve our site. For example, they will tell us whether you have visited our site before or whether you are a new visitor.
- Changes to the policy
This policy replaces all previous versions and is correct as of May 2018. We will regularly review and update this Privacy and Data Protection Policy and will update, modify, add or remove sections at our discretion. Any changes will be notified to you either via e-mail or through an announcement on our website and your continued use of our website, any of our services and/or the continued provision of personal information after we have posted the changes to these terms will be taken to mean you are in agreement with those changes.
- Your rights
You have the right to:
request a copy of the information we hold about you;
update or amend the information we hold about you if it is wrong;
change your communication preferences at any time;
ask us to remove your personal information from our records;
object to the processing of your information for marketing purposes; or
raise a concern or complaint about the way in which your information is being used.
If you wish to find out more about these rights, or obtain a copy of the information we hold about you, please contact us at:
Private Information Request
KatCanDo Frimley Appeal For Cancer Patients
8 Ludlow Close
Tel: 01252 838263
- Privacy queries
If you have any questions or queries about this Privacy and Data Protection Statement, please contact our Data Protection Officer using the above address.